Shipping Policy
Physical Products
All physical orders are carefully packaged and dispatched from Barcelona, Spain.
Estimated Shipping Times
- Spain: 3–5 business days
- European Union (Supported Countries): 5–10 business days
- International (Non-EU Destinations): 10–20 business days
Rates & Tracking
- Shipping costs are calculated automatically at checkout based on the destination and total order weight.
- Once your order has been dispatched, you will receive a confirmation email containing your tracking number.
Please note that we are not responsible for delays caused by customs processing or local postal service interruptions.
Import Duties & Taxes
For orders shipped to destinations outside the European Union, customs duties, import taxes, or clearance fees may apply upon arrival. These charges are the sole responsibility of the customer and are not included in the item price or shipping costs.
European Union Shipping & EPR Regulations
Due to local packaging compliance, environmental regulations, and Extended Producer Responsibility (EPR) requirements, physical shipping is currently restricted to selected European Union destinations.
Supported EU Destinations (Physical Goods)
We ship physical items directly to the following 9 EU countries:
- Belgium
- Czech Republic
- Estonia
- France
- Germany
- Luxembourg
- Malta
- Netherlands
- Spain
Excluded EU Destinations (Physical Goods)
Physical shipping is currently unavailable to the following EU countries:
- Austria, Bulgaria, Croatia, Cyprus, Denmark, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden.
If your shipping address is located in one of the excluded countries listed above, checkout for physical items will be disabled automatically.
Digital Products Availability
All digital products (including printable artwork, coloring books, and digital files) are exempt from physical shipping rules and are available for purchase and instant download worldwide, including all EU member states.
Non-EU Destinations
All non-EU countries remain open for physical shipping as normal (e.g., United Kingdom, Switzerland, Andorra, United States, Canada, Australia, etc.).
4. Questions & Support
If you have any questions regarding your order or shipping options, please reach out to us at contact@juliaspiri.com.
